(2 of 13 reviews match)
I have never experienced such horrible customer service in all my adult life. Every time I call (and I have to call often for various issues), the wait time is over 20 minutes. The customer service personnel is not particularly trained to be helpful, supportive or...Read more
I am an 8 year employee of a 16 year Texas based company Grande Communications. You do not have to settle here in Midland Texas for suddenlinks bad buisness practices. I WILL GET YOUR CHANNELS BACK...TAKE A STAND WITH ME...DON'T PAY FOR SOMETHING THEY TOOK AWAY...CALL...Read more
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