Not resolved

In the beginning the service was great but over time it's gotten bad. My channels go black, the sound goes out while watching our favorite shows, channels go missing that we are paying for.

The biggest thing I hate so far is paying for DVR service...I don't see the purpose of recording two of your favorite shows but unable to watch a third one. You're recording two shows and you're still stuck having to WATCH one of the shows you're recording. What's the point of recording both shows?

It's ANNOYING!! Get all of the problems fixed already!!

Reason of review: Bad quality.

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